New York, NY – Prospective customers eager to get their hands on the new Nintendo Switch 2 faced a frustrating experience as they tried to pre-order the highly anticipated console from various retailers. GameStop, a popular destination for gamers, encountered technical difficulties as soon as pre-orders went live on April 24 at 11 a.m. ET.
As users flooded GameStop’s website and app, many encountered errors and issues with completing their orders. Some customers received a “Not Available” message when trying to purchase the console, while others faced challenges in receiving confirmation emails or seeing their orders reflected in their accounts.
GameStop assured customers that those who did not receive confirmation emails would be contacted shortly, indicating that efforts were being made to address the situation. The retailer’s social media account also provided updates to customers about the status of online pre-orders, aiming to keep them informed during the chaotic process.
Despite the challenges faced during online pre-orders, there remained a glimmer of hope for those hoping to secure a Nintendo Switch 2 on launch day through in-store pre-orders. However, reports of long lines and limited stock at GameStop locations across the U.S. suggested that obtaining the console in person was not guaranteed either.
The high demand for the Nintendo Switch 2 extended beyond the U.S., with Japan also experiencing a surge in pre-orders that exceeded available units. Nintendo’s President issued an apology for the inconvenience caused, promising to fulfill orders as product availability allowed. However, delivery by the June 5 launch date was not guaranteed for all customers.
Despite being sold out at major retailers like Best Buy, Target, and Walmart, there was a reminder to potential buyers to exercise patience and consider waiting until after the June 5 launch to secure a console. This advice allows buyers to assess reviews and make an informed decision about purchasing the new gaming device. The evolving situation surrounding Nintendo Switch 2 pre-orders continues, with updates expected as more information becomes available.