San Francisco, California — Anker has announced a voluntary recall for six models of its power banks, citing potential defects in lithium-ion battery cells as the reason for the precautionary measures. Although the company asserts that the likelihood of experiencing any issues is low, it is taking proactive steps to ensure customer safety.
The recall affects some of Anker’s most popular power banks, with the company urging customers to stop using the devices immediately and to replace them. The affected models include the Anker PowerCore 10000 (A1263), which has been identified as posing significant risks such as melting plastic components and potential fire hazards due to overheating batteries.
Anker revealed that the decision to recall these products was driven by findings from its enhanced quality assurance protocols. These measures, which have been implemented recently, included thorough audits of components and additional testing of suppliers, ultimately leading to the discovery of issues with one particular battery vendor.
Despite the minimal chances of malfunction, the company has prioritized customer safety, collaborating with regulatory authorities worldwide to execute the recall in accordance with local guidelines. Customers may expect compensation for their returned units, either through replacements or gift cards redeemable on Anker’s website.
The full list of affected models includes not only the PowerCore 10000 but also several others varying in design and capacity. These are:
– Anker Power Bank (10K, 22.5W, A1257)
– Anker Power Bank (20,000mAh, 22.5W, Built-In USB-C Cable, A1647)
– Anker MagGo Power Bank (10,000mAh, 7.5W, A1652)
– Anker Zolo Power Bank (20K, 30W, Built-In USB-C and Lightning Cable, A1681)
– Anker Zolo Power Bank (20K, 30W, Built-In USB-C Cable, A1689)
To participate in the recall, users must visit Anker’s website to complete a form tailored for the respective model. Additionally, customers are advised to label their returned products with the term “recall” along with their contact information before disposing of them responsibly, as lithium-ion batteries require special handling and cannot be discarded with regular trash.
This recall serves as a reminder about the importance of vigilance when it comes to battery-powered devices, even from well-known brands. Consumers are encouraged to remain informed about safety updates and to follow manufacturer guidelines to mitigate any risks associated with such products.