London, UK – In a widespread outage, tens of thousands of Spotify users worldwide have experienced difficulties streaming music through the popular app. Downdetector, a platform monitoring service, recorded over 20,000 complaints stating that Spotify was non-functional on Wednesday afternoon, with reports mainly coming from the US and parts of Europe. The issue, which affected the search function, was acknowledged by Spotify as the company worked on resolving it for their more than 675 million users globally.
Users encountered trouble with searching for artists, with the app displaying an error message prompting a refresh. Despite being able to play downloaded music on their devices, many found the inability to use the search feature frustrating. Through social media, Spotify assured users that they were looking into the issues as complaints continued to grow. Some users expressed their dissatisfaction with the outage, citing disruptions to their routine activities like workouts or study sessions.
As Spotify worked on addressing the problem, several users mentioned considering alternative streaming platforms like YouTube or Apple Music. The impact of the outage was felt by many, prompting calls for a swift resolution from the company. The frustration from users highlighted the dependence on streaming services for entertainment and the significant role they play in everyday life. The outage served as a reminder of the tech challenges that can arise and disrupt the seamless experience of digital platforms.