San Francisco, California – Workplace messaging platform Slack experienced significant outages on Wednesday, as reported by over 3,000 individuals on DownDetector. Users faced issues with connecting or loading the platform, as confirmed by Slack’s tech dashboard at 10:27 a.m. EST.
By midday, around 2,000 people had reported problems with Slack on DownDetector, a platform that tracks outages based on user reports. The number of reported issues had decreased from the peak of about 3,100 earlier in the morning.
At 12:26 p.m. EST, Slack announced that an investigation was ongoing regarding deprecated functionality such as workflows, threads, sending messages, and API-related features. Updates on the situation will be provided as they become available.
Slack’s tech dashboard highlighted difficulties with logging in, messaging, connectivity, apps/integrations/APIs, and workflows. However, there were no reported issues with notifications, search, huddles, workspace administration, or canvases as of 11:30 a.m. EST.
The cloud-based messaging platform, Slack, is owned by Salesforce and has over 200,000 paid customers operating in more than 150 countries. The company was founded in 2009 in Vancouver by Stewart Butterfield, who initially aimed to create a massive multiplayer online game before transitioning to a messaging tool for workplaces.
Salesforce acquired Slack for $27.7 billion in late 2020, marking a significant move for the company. The acquisition signified a major investment in the cloud industry and its potential growth.
In light of the ongoing issues, users are advised to stay updated through Slack’s official channels for further information and updates regarding the service disruptions. As the situation evolves, more details will be provided to ensure users are aware of any developments.