Chicago, Illinois – Verizon users across major cities in the United States, including Chicago, Atlanta, and New York, have been experiencing service outages since Monday. The carrier confirmed that they are aware of the issue and are working diligently to restore service for affected customers.
Reports indicate that some Verizon users have been stuck in “SOS mode,” preventing them from contacting anyone other than emergency responders. This inconvenience has led to frustration among users, who have taken to social media platforms to express their concerns and seek solutions.
Downdetector, a site where users can self-report outages, has shown a surge in reported issues related to Verizon’s network in several cities. Despite this, T-Mobile and AT&T have confirmed that their networks are operating normally and that any issues their users are facing may be due to attempting to connect with Verizon users experiencing disruptions.
Verizon has assured customers that their engineers are actively working to resolve the problem, but the exact cause of the outage and the timeline for complete restoration remain unknown. The carrier has emphasized that the issues are not related to Hurricane Helene, which recently impacted the US.
With many people relying on Verizon for essential communication needs, the carrier has apologized for the inconvenience caused by the service interruption. Users are advised to stay updated on the situation through official channels while Verizon engineers work around the clock to address the network issue.