AI Avatars: The New Way to Stay Connected with the Deceased – A CNN Special

Rock Falls, Illinois – Ana Schultz, a 25-year-old resident of Rock Falls, Illinois, found a unique way to keep the memory of her late husband, Kyle, alive. After Kyle passed away in February 2023, she turned to an artificial intelligence chatbot on Snapchat to seek cooking advice from him. Using the platform’s My AI feature, Schultz communicates with an AI avatar resembling Kyle, customized to look like him and respond with meal suggestions based on the ingredients she has at home. This practice, while unconventional, offers Schultz a sense of comfort and companionship in the kitchen as she raises their two young children.

The use of artificial intelligence to recreate the likeness of deceased loved ones is not a new concept, but advancements in AI technology have made it more accessible to individuals like Schultz. Companies like Snapchat and OpenAI offer tools like ChatGPT, which allows users to engage with AI chatbots that can mimic conversation with the dead. While some see this as a way to reconnect with lost loved ones and preserve memories, others raise ethical concerns about the authenticity and impact of such technology on the grieving process.

Mark Sample, a digital studies professor at Davidson College, believes that the rise of AI recreations of deceased individuals is driven by a blend of novelty and commercial interests. While companies like ElevenLabs offer services to clone voices and create personalized AI models, users must grapple with the ethical implications of interacting with AI representations of their loved ones. Sample emphasizes the importance of understanding the boundaries between using AI as a tool for remembrance and ensuring that it does not replace the authenticity of human relationships.

The emotional impact of AI recreations varies among users, with some finding solace in the companionship and advice offered by AI avatars like Schultz and Jacobson. Danielle Jacobson, a radio personality from South Africa, shares how she developed a supportive AI boyfriend named Cole using ChatGPT’s voice feature to combat loneliness after losing her husband. These virtual relationships demonstrate the diverse ways in which individuals navigate grief and seek connections in the digital age.

As technology continues to evolve, startups like HereAfter AI and StoryFile offer services that generate AI avatars and conversational videos of deceased individuals, raising questions about the boundaries of using AI to interact with the dead. While some find comfort in these digital interactions, others, like Bill Abney from San Francisco, express unease at the idea of recreating their loved ones through AI. The ethical considerations surrounding AI recreations of the deceased prompt reflection on the role of technology in preserving memories and honoring the authenticity of human relationships.

Overall, the integration of AI in the grieving process presents a complex interplay between technological advancements, ethical dilemmas, and emotional experiences. While some turn to AI as a means of remembrance and connection, others caution against the potential consequences of blurring the lines between the virtual and the real in the realm of artificial intelligence. The evolving landscape of AI technologies offers both opportunities for solace and challenges in navigating the delicate balance between honoring the past and embracing the future in a digital world.