San Francisco, CA – Apple is actively addressing a concerning issue that has caused frustration among some iPhone users who have reported problems with their alarms not going off or playing at a low volume. The tech giant has acknowledged the problem, which gained attention on social media platform TikTok, with users sharing their experiences of missed alarms impacting their daily routines.
According to various TikTok users, the recurring issue has led to missed alarms for consecutive days, resulting in tardiness and disruptions to their schedules. Apple is working diligently to resolve the problem promptly, although the extent of the impact remains unclear at this time, including which specific devices are affected.
In a viral video that has amassed millions of views, one TikTok user highlighted their experience with their iPhone 15 alarm going off at an unusually low volume. The user suggested that the problem may be related to an “attention aware” feature enabled on their phone, questioning Apple’s intention behind potentially compromising users’ ability to rely on their alarms.
While Apple has not provided any comments regarding the possible connection between the feature and the alarm malfunction, reports indicate that the attention aware feature adjusts alert volumes based on user interactions with their devices. This feature may be inadvertently affecting alarm volumes for some users, causing disruptions to their morning routines.
For users facing alarm issues, Apple offers online guidance on manipulating alarm volume settings through the “Sounds & Haptics” feature in the settings menu. The company advises users to ensure that the alarm sound is not set to “none” and clarifies that utilizing “do not disturb” or “silent mode” settings should not impact the alarm functionality.
Apple’s proactive approach to addressing the alarm problem reflects the company’s commitment to resolving customer concerns swiftly and maintaining the reliability of its products. As users await a resolution to the issue, they are advised to review their device settings and implement recommended adjustments to mitigate any potential disruptions to their alarms.