Cyber Security Event at Ascension Wisconsin: Patients Left in Limbo, What You Need to Know Now

Milwaukee, Wisconsin – Ascension Wisconsin recently faced a cyber security event that disrupted access to some of their systems. The unusual activity was detected on May 8, prompting concerns from patients about receiving care. While some patients were able to keep their appointments with minimal impact, others, like a parent with two children, had to reschedule their appointments at the Ascension St. Joseph campus in Milwaukee.

In response to the incident, Ascension immediately launched an investigation to address the issue. As a result, access to certain systems may be interrupted as they work to resolve the situation. Despite the disruption to clinical operations, Ascension’s care teams have implemented procedures to ensure patient care delivery remains safe and minimally impacted.

The healthcare provider has engaged Mandiant, a third-party expert, to assist in the investigation and remediation process. They have also alerted the appropriate authorities to collaborate on determining the extent of information that may have been affected by the cyber security event. As a precautionary measure, Ascension is advising business partners to temporarily suspend connections to their environment until further notice.

While the situation is still ongoing, Ascension assures stakeholders that updates will be provided as more information becomes available. Patients and partners are encouraged to stay informed through Ascension’s official channels for the latest developments on the cyber security incident impacting their operations.

Ultimately, Ascension Wisconsin remains committed to prioritizing patient care and safety amidst this cyber security challenge, taking proactive steps to address the issue promptly and transparently.