Chicago, Illinois – CDK Global, a software provider for auto dealerships in the U.S., faced a cyberattack that forced the company to shut down most of its systems, affecting around 15,000 car dealerships. Major dealerships like General Motors, Group 1 Automotive, and Holman rely on CDK’s systems for their operations.
The company is currently investigating the cyber incident and has taken precautionary measures to secure its systems. Some systems have been restored after conducting tests and consulting with third-party experts, but the company is still working on bringing all applications back online.
CDK’s dealer management system (DMS) serves as a central hub for businesses to monitor operations, while its retail tools enable online and showroom transactions for dealerships. The company also specializes in cybersecurity solutions to prevent and respond to cyberattacks effectively.
The cyberattack on CDK Global began on Tuesday evening, impacting thousands of car dealerships across the country. The perpetrator behind the attack is currently unknown, and dealerships have had to find alternative ways to conduct business during the outage, resorting to manual methods like spreadsheets and sticky notes for small transactions.
This incident highlights the vulnerability of businesses to cyber threats and the importance of robust cybersecurity measures. Dealerships affected by the attack have shown resilience and adaptability in finding temporary solutions to continue serving customers. As investigations continue, the focus remains on safeguarding systems and restoring operations to normalcy.