Return-to-Office Mandates Leading to Employee Dissatisfaction and Rising Turnover Intentions: Why Employers Need to Adjust

SAN FRANCISCO, Calif. – As the world begins to emerge from the pandemic, many organizations are grappling with the decision of whether to continue remote work or return to the traditional office environment. A recent survey conducted by BetterUp found that a significant number of organizations are opting for a full-time or hybrid return to the office in an effort to improve connection and company culture.

The transition back to the office, however, carries its own set of challenges for employees. The survey of 1,400 full-time U.S. employees who were required to return to in-office work revealed higher levels of burnout, stress, and turnover intentions. In addition, there was a decrease in trust, engagement, and productivity levels within the workforce. The results suggest that a lack of empathy and sensitivity during the return-to-office transition can negatively impact workplace culture and a sense of belonging among employees.

One of the most significant challenges of returning to the office is the impact on employees’ flexibility, time, and finances. The loss of the flexibility to attend to personal tasks during the workday and the additional financial burden of commuting and domestic assistance contribute to the overall stress and strain on employees.

While in-person work does offer benefits such as increased life satisfaction and social connectedness, the poorly communicated and implemented return-to-office mandates can lead to resentment among employees. This can have a detrimental effect on their willingness to fully engage and invest in their work and relationships with colleagues.

In addition to the emotional and psychological challenges, the financial impact on employees is also noteworthy. The average employee returning to the office spends a significant amount on transportation, additional childcare, and domestic assistance, which is comparable to the monthly grocery bill of a two-person household.

The return-to-office transition presents an opportunity for organizations and employees to rethink and redesign the way they work. By focusing on maximizing the benefits of in-person interaction, creating healthier habits, and advocating for their needs, employees can navigate this significant change more effectively.

Ultimately, the return-to-office mandates can have a profound impact on employees, both personally and professionally. It is essential for organizations to approach this transition with empathy and consideration for the well-being of their workforce.