Corte Madera, California — Some Verizon customers across multiple states are facing mobile network outages, confirmed by the company on Thursday evening. Reports of disruptions in service spread on social media platforms and were later acknowledged by Verizon’s support team.
According to Downdetector, a website that tracks network outages, there were initially 12,599 reports of issues at 6:39 p.m. ET, which later dropped to 5,831 by 9:54 p.m. ET. Most of the outages seem to have impacted customers in Midwestern and Western states.
In response to inquiries from USA TODAY, a Verizon spokesperson mentioned that they were aware of the service disruption and were working on resolving the issue promptly. However, as of 11 p.m. ET, there was no update on when service would be fully restored.
The support team at Verizon assured customers that outages are typically resolved within 48 hours, offering hope for those experiencing connectivity problems. This developing story has left many customers concerned about the reliability of their network and the potential impact on their daily activities.
As the situation progresses, consumers are advised to stay updated on Verizon’s official communication channels for the latest information on outages and service restoration. The company’s response to these network disruptions will be vital in retaining customer trust and ensuring a seamless user experience in the future.