The Federal Aviation Administration uncovered significant quality control issues within the production process of Boeing’s 737 Max jets, as reported in a recent audit. The audit, prompted by a mid-air incident involving a door plug on a 737 Max 9 aircraft, highlighted numerous problems including the use of unconventional tools by mechanics at one of Boeing’s key suppliers, Spirit AeroSystems.
Boeing and Spirit AeroSystems failed multiple product audits conducted by the FAA, with a high number of alleged noncompliance issues noted. Specifically, mechanics at Spirit AeroSystems’ fuselage manufacturing plant in Wichita, Kansas were observed using a hotel key card and dish soap as makeshift tools during the production process. These actions raised concerns regarding the clarity of instructions provided to the mechanics and the overall manufacturing process.
In response to the audit findings, Spirit AeroSystems stated that they are reviewing all identified nonconformities for corrective action. Boeing, on the other hand, did not immediately comment on the audit’s results as the FAA has chosen to keep the details private due to an ongoing investigation into the door plug incident. The FAA has mandated that Boeing develop a comprehensive plan to address the systemic quality control issues within 90 days.
The National Transportation Safety Board is also investigating the door panel blow-out incident, while the Justice Department has initiated a criminal probe into Boeing. These additional investigations underscore the seriousness of the issues identified during the FAA audit and highlight the potential ramifications for both Boeing and its suppliers.
The findings of the audit have raised concerns about the safety and reliability of Boeing’s 737 Max jets, with implications for the aviation industry as a whole. The use of improper tools and noncompliance issues within the production process could have far-reaching consequences that may impact the reputation and future operations of Boeing and its suppliers.
Overall, the FAA audit has shed light on significant deficiencies in Boeing’s production process, prompting a call for corrective action and heightened oversight to ensure the safety and quality of aircraft manufacturing moving forward. The outcome of the ongoing investigations will likely have lasting effects on Boeing, Spirit AeroSystems, and the aviation industry as efforts are made to address the systemic issues identified during the audit.