Discrimination – American Airlines Takes Swift Action After Black Passengers Forced Off Flight Due to Body Odor Complaints
American Airlines is implementing new measures to address a recent incident involving the removal of Black passengers from a flight following a complaint about body odor. CEO Robert Isom expressed his disappointment in the situation, stating that it was “unacceptable” and that employees involved are being held accountable. The airline is taking steps to improve its policies and procedures after falling short of its commitments in this incident. In a lawsuit filed last month, three …