Atlanta, Georgia – Telecommunications experts have shed light on the recent AT&T outage, emphasizing that such disruptions are often caused by mundane reasons, reported CNN. These experts have attributed outages to various factors, including construction-related damage to fiber optic cables and software misconfigurations leading to interruptions.
According to TJ Kennedy, a public safety communications expert, instances of outages have occurred across all major carriers multiple times in the past few years, often due to issues related to routers, backhaul, and software. Meanwhile, Lee McKnight, an associate professor at the Syracuse University School of Information Studies, suggested that human errors in AT&T’s cloud-based networking system could have been the cause of the recent outage. McKnight highlighted the vulnerability of telecom networks, describing them as a network of wires and towers connected to the cloud, where mistakes by individuals and the failure of automated tools are quite common in cloud computing.
The insights provided by these experts shed light on the technical challenges faced by telecommunications companies and the potential vulnerabilities of their systems. This highlights the need for robust infrastructure and thorough quality control to minimize the occurrence of such disruptive outages.
The recent AT&T outage serves as a reminder of the importance of addressing these underlying technical issues and ensuring the reliability of telecommunication networks. Clearly, these mundane causes can have significant effects on the daily lives of individuals and businesses, emphasizing the critical role of telecommunications in modern society.